Jude, a resident of Yaoundé, Cameroon, is reeling after his “Canda,” a traditional dish made from cow-hide costing 25,000 CFA, went missing on a Favour Express bus trip to Tiko in December. What’s worse? The bus agency reportedly confessed to sharing and eating the food themselves!
“I paid for my ticket and my family’s,” Jude shared with Mimi Mefo Info (MMI), his tone raw with frustration. “The Canda supplier was running late, but the agency in Yaoundé assured me they’d send it on the next bus and call me in Tiko.”
Jude boarded the bus, hoping for a joyful reunion with his Canda. Instead, radio silence. “I tried contacting them, but only heard back on the 19th,” he said. “They claimed they dropped the Canda in Buea. But when I went there, the manager casually told me they’d shared and eaten it because it ‘smelled.'”
Adding insult to injury, the Buea branch reportedly offered a vague promise of compensation, which never materialized. “They ate my food, worth 25,000 CFA, and have not replaced it or given me the money back,” Jude exclaimed. “They’re just ignoring me!”
This incident has left Jude distraught, not just financially but emotionally. “It’s not just about the money,” he emphasized. “The Canda was prepared with love, meant for a special occasion. They disrespected my family and me.”
Jude’s plea is simple: “I want my Canda back, or at least the money I paid for it. Please help me reach Favour Express’s highest authority and make them take responsibility for their actions.”
This unfortunate story raises serious questions about Favour Express’s customer service and handling of passengers’ belongings. It also sheds light on the importance of accountability and consumer protection in Cameroon’s transportation sector.
M|MI calls upon Favour Express to address Jude’s concerns transparently and provide a fair resolution. We urge all passengers to be vigilant and demand respect from transportation companies they entrust with their belongings and well-being.
Stay tuned for further developments in this story, and let’s work together to ensure such incidents don’t become commonplace.
