• About Us
  • Advertise
  • Careers
Thursday, May 22, 2025
Support Us
Mimi Mefo Info
  • Cameroon
  • Africa
  • Politics
  • Society
  • Education
  • Tech
  • Entertainment
  • Opinion
  • Editor’s Picks
  • Sport
No Result
View All Result
  • Cameroon
  • Africa
  • Politics
  • Society
  • Education
  • Tech
  • Entertainment
  • Opinion
  • Editor’s Picks
  • Sport
No Result
View All Result
Mimi Mefo Info
No Result
View All Result
Home Cameroon

Cameroon Consumer Protection Agency drags Orange, MTN to court over poor services

Mimi Mefo Info (MMI) by Mimi Mefo Info (MMI)
April 29, 2023
in Cameroon, Economy, Live Update, News, Tech
0
MTN and Orange Cameroon under fire for poor services

MTN and Orange Cameroon under fire for poor services

0
SHARES
1.2k
VIEWS
Share on FacebookShare on Twitter
This complaint is also motivated by widespread expression of discontent from users about unjustified call interruptions, the out-of-network situation, and the retention of sums of money in accounts, among others. A state of affairs that contributes to slowing down commercial activity and other chaotic incidents

The Cameroon Consumer Protection Agency, known by its French acronym FOCACO, has filed a legal complaint against the country’s two major telecommunications operators, Orange and MTN, over poor services.

The general coordinator of FOCACO, Nkoulou Engoulou Lilian, signed the complaint that was filed at the Mfoudi High Court in Yaounde on Thursday.

The association said the two network operators have remained ‘careless’ over the quality of services provided to Cameroonians, despite public complaints.

“For the past few weeks, Cameroonians have been helplessly suffering from mobile network disruptions that would be linked to the poor maintenance of submarine cables and fiber optic devices,” the association said.

“The network coverage is not optimal, as well as the internet connection speed.”

“This complaint is also motivated by widespread expression of discontent from users about unjustified call interruptions, the out-of-network situation, and retention of sums of money in accounts, among others. A state of affairs that contributes to slowing down commercial activity and other chaotic incidents,” revealed an MMI French reporter.

It noted that the complainant is motivated by multiple complaints by service users about call disruptions, network failures, and slow Internet service.

FOCACO’s action came after an “operation flight mode”, a protest action by network users that started on Monday, whereby users switched their phones to flight mode for some hours to express discontent.

The operation was quickly followed by an emergency meeting organised by Posts and Telecommunications Minister with representatives of the network operators in Yaounde on Thursday, April 27.

You can help support our work through the link below
Pixel
Tags: CameroonConsumer ProtectionConsumer protection AgencyMimi Mefo Info CameroonMTN CameroonOrange CameroonPoor Services
Previous Post

Anglophone crisis: Separatist groups, others, write open letter to US president, accuse Cameroon of rights violations, seek intervention to resolve armed conflict

Next Post

Lawyers sue Minister again for failing to organise Bar exam

Next Post
IMG 20230429 WA0030

Lawyers sue Minister again for failing to organise Bar exam

You can help support our work via the link below
Pixel

You can help support our work via the link below

Pixel

Category

  • Accident de la route
  • Africa
  • Breaking News
  • Cameroon
  • Culture
  • Economy
  • Editor's Picks
  • Editorial
  • Education
  • Entertainment
  • Environment
  • Fashion
  • Food
  • Français
  • Health
  • Human Interest/Society
  • Infrastructures
  • Innovation
  • International Relations & Diplomacy
  • Justice/Human Rights
  • Lifestyle
  • Live Update
  • Media
  • Missing Person Alert
  • Nécrologie
  • News
  • News Commentary
  • News Roundups
  • Opinion
  • Orbituary
  • Other
  • People's Voice (PV)
  • Philanthropy
  • Politics
  • Publicity
  • Religion
  • Road Safety
  • Science
  • Security
  • Sport
  • Tech
  • Technologie
  • Tourisme
  • Transport
  • Travel
  • Voyage
  • World

Important Links

  • Term of Use
  • Privacy Policy
  • About Us

© 2025 JNews - Premium WordPress news & magazine theme by Jegtheme.

error: Content is protected !!
No Result
View All Result
  • Politics
  • World
  • Science
  • Entertainment
  • Fashion
  • Lifestyle
  • Tech
  • Health
  • Food

© 2025 JNews - Premium WordPress news & magazine theme by Jegtheme.