Tech

Prudential Beneficial Insurance Transforms Customer Experience with Prudy, its new virtual assistant

Prudential Beneficial Insurance, renowned for its innovative insurance solutions, proudly announces the launch of Prudy, its virtual assistant designed to transform customer interactions.

At the core of Prudy’s design is the company’s commitment to prioritizing customer experience. Whether providing tailored responses on products and services, aiding in decision-making, troubleshooting, or offering general support, Prudy is available 24/7.

Powered by state-of-the-art technology, Prudy delivers instant responses to frequently asked questions, ensuring information accessibility. Through engaging, interactive conversations, Prudy guides customers towards personalized products and services, enhancing satisfaction, and streamlining interactions.

Mr. Brain Nkwenti, CEO of Prudential Beneficial Insurance, commented on the launch, stating, “Prudy represents our commitment to innovation and customer-centricity. By leveraging evolving communication technologies, we aim to provide customers with the best possible experience without delays.”

Prudy marks just the beginning of Prudential Beneficial Insurance’s broader initiative to enhance services through technological innovation, aimed at creating superior customer experiences. The company remains dedicated to continuing this journey of innovation, ensuring that customers remain at the heart of everything they do.

In addition to providing customer support, Prudy also collects valuable data and feedback used to improve services and products. By analyzing customer interactions, Prudential Beneficial Insurance gains insights into customer preferences and identifies areas for improvement

                                                    ENDS

About Prudential Beneficial Insurance

Prudential Beneficial Insurance is a subsidiary of Prudential Plc.

Prudential plc provides life and health insurance and asset management in 24 markets across Asia and Africa. Prudential’s mission is to be the most trusted partner and protector for this generation and generations to come, by providing simple and accessible financial and health solutions. The business has dual primary listings on the Stock Exchange of Hong Kong (2378) and the London Stock Exchange (PRU). It also has a secondary listing on the Singapore Stock Exchange (K6S) and a listing on the New York Stock Exchange (PUK) in the form of American Depositary Receipts. It is a constituent of the Hang Seng Composite Index and is also included for trading in the Shenzhen-Hong Kong Stock Connect programme and the Shanghai-Hong Kong Stock Connect programme.

Prudential is not affiliated in any manner with Prudential Financial, Inc. a company whose principal place of business is in the United States of America, nor with The Prudential Assurance Company Limited, a subsidiary of M&G plc, a company incorporated in the United Kingdom.

In Africa, Prudential operates in eight countries namely Cameroon, Côte d’Ivoire, Ghana, Kenya, Nigeria, Togo, Uganda, Zambia and for almost ten years, it has offered affordable insurance and health solutions. Today, it covers over 2.2 million lives through a distribution network of more than 17,000 agents and 1700 bank branches.

https://www.prudentialplc.com/

For more Information

Fisla Mboli

Brand, Marketing and Communication’s Manager

+237 650 10 16 65

fmboli@prubeneficial.cm 

Chat with Prudy via https://wa.me/message/TSOAH6G4TVUAK1 or find out more on our website https://www.prubeneficial.cm/

Evelyn Ndi

Recent Posts

Tottenham Remporte Son Premier Succès Européen en 41 Ans

Dans une soirée marquée par l'intensité des émotions, Tottenham a réalisé un exploit mémorable en…

9 hours ago

Cameroonian Veterans Football League: A New Chapter in UK Grassroots Football

The Cameroonian Veterans Football League (CVF) has recently commenced its inaugural season in the United…

12 hours ago

National Day Celebrations Record High Turnout in Buea

Cameroon’s 53rd National Day was marked by a significant public turnout at the Buea Independence…

14 hours ago

André Onana entre dans l’histoire du football européen

Ce soir, le monde du football sera témoin d'un moment historique lorsque André Onana, le…

15 hours ago

L’hôpital Laquintinie fait des précisions pour le don de sang

L'hôpital Laquintinie de Douala rappelle les informations essentielles concernant le don de sang, une démarche…

15 hours ago

Soldiers Survive IED Blast On National Day in North West

On May 20th, soldiers narrowly escaped injury after an Improvised Explosive Device (IED) detonated near…

17 hours ago